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Integration · UAE and Jordan

Talabat, Careem, Deliveroo, Noon, KeetaTalabat, Careem and Otto

Platform orders are recorded with your negotiated commission and advertising rates, per platform and per branch, so Otto reports what an order left behind rather than what it rang up.

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Otto

How it works

  1. Enter each platform's commission and ad rate per branch in Settings, Platforms.
  2. Import the platform's statement, or tag the orders in the sales file by platform.
  3. Otto splits gross, commission, ads and net onto their own lines.
  4. The platform's payout matches the net in the bank import.

Every way in

Working todayAvailable on request

Talabat partner portal

Sales reports and the invoices showing the fee breakdown are downloaded from the partner portal.

Needs
A Talabat partner login.
Cost
Included
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Careem partner portal

Order and payout statements are downloaded from the Careem restaurant partner portal and imported.

Needs
A Careem partner login.
Cost
Included
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Deliveroo Restaurant Hub

The invoices are downloaded from the Restaurant Hub and imported.

Needs
A Restaurant Hub login.
Cost
Included
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Noon Food statements

Platform statements are downloaded from the Noon partner tools and imported.

Needs
A Noon Food partner account.
Cost
Included
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Keeta statements

Statements from the newest UAE platform import the same way.

Needs
A Keeta partner account.
Cost
Included
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Tags in the sales file

Orders are tagged by platform in the till's own sales file and Otto splits gross, commission, ads and net.

Needs
The commission and ad rate for each platform and branch, entered once.
Cost
Included
Working today

Deliveroo Partner API

An order API and webhooks deliver orders and rider events as they happen.

Needs
Access arranged through a Deliveroo account manager; there is no self-serve signup.
Cost
Not published
Available on request

Delivery Hero Integrations API

Talabat's parent publishes an API that sends orders into the kitchen or the POS.

Needs
A partner arrangement with Delivery Hero.
Cost
Not published
Available on request

Deliverect or Grubtech

Both publish Talabat and Delivery Hero integrations that land the orders in your POS.

Needs
A Deliverect or Grubtech subscription.
Cost
Their own pricing
Available on request
Direction
Platform statements to Otto
Cadence
With the sales file, or per statement
Format
CSV or XLSX statements; platform APIs on request
Duplicates
By order reference and platform

Before

Talabat's 25% is discovered in the bank, not the P&L.

After

A platform P&L per branch, with commission and ads as costs you can see.

Jordan platforms?

Talabat and Careem, the same way.

Do you connect to the platform's API?

Not by default. The statements and the sales file carry everything the books need, and the platform APIs are built on request.

See it with your own file.

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